Privacy Policy

Effective Date: January 1, 2024

1. Introduction

Rio Grande Valley Down Syndrome Association (RGVDSA) (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, or other contact details provided voluntarily (e.g., via contact forms, live chat, or SMS opt-ins).
  • Non-Personal Information: Browser type, IP address, pages visited, and other technical data collected automatically through cookies and analytics tools.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide customer support.
  • To improve our website and services.
  • To send updates, newsletters, or event information (only if you opt in).
  • For SMS Communications (if activated): To send transactional and informational messages with your consent.
  • To comply with legal obligations.

4. SMS Communications & DLC10 Compliance

By providing your phone number and opting into SMS communications, you agree to receive text messages from RGVDSA regarding updates, events, and support-related information.

  • Message frequency may vary.
  • Standard messaging and data rates may apply.
  • You can opt out anytime by replying STOP to any SMS message.
  • For help, reply HELP or contact us at help@rgvdsa.org.
  • No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties..
  • We do not sell, share, or rent your SMS opt-in information to any third party, except as necessary to provide the specific services associated with this campaign. However, we may share your personal data, including your SMS opt-in or consent status, with trusted third-party partners who assist in delivering messaging services, such as platform providers, phone carriers, and vendors involved in text message delivery.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and track website usage. You can manage or disable cookies in your browser settings.

6. How We Share Your Information

We do not sell, trade, or rent personal information. However, we may share data with:

  • Service providers assisting with website maintenance, SMS, and analytics.
  • Legal authorities if required by law.

7. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

8. Your Choices and Rights

  • You may request access, correction, or deletion of your personal data by contacting us.
  • You can opt out of email communications at any time.
  • You can opt out of SMS communications by replying STOP.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For any questions regarding this Privacy Policy, you can contact us at

RGVDSA
801 E. Fern Ave Suite #124
McAllen, TX 78501
956-314-0821
info@rgvdsa.org