SMS Terms and Conditions

Effective Date: January 1, 2024

1. Program Description

By opting into RGVDSA’s SMS messaging service, you agree to receive text messages regarding updates, events, and support-related information pertinent to our mission and services.

2. Message Frequency

The number of messages you receive will vary based on your engagement with our services and events. Typically, subscribers can expect to receive up to 4 messages per month.

3. Opt-In Consent

By providing your mobile number and opting in, you consent to receive SMS messages from RGVDSA. Consent is not a condition of purchasing any goods or services.

4. Opt-Out Instructions

You can opt out of our SMS communications at any time. To discontinue receiving SMS messages from RGVDSA, reply with the word “STOP” to any message you receive. Upon receipt of your opt-out request, we will send a confirmation message and cease further SMS communications to your number.

5. Help Instructions

For assistance or more information regarding our SMS service, reply with the word “HELP” to any of our messages, or contact us directly at help@rgvdsa.org or 956-314-0821.

6. Message and Data Rates

Standard message and data rates may apply to each SMS message sent or received, as provided in your mobile telephone service plan. Please contact your mobile service provider for details.

7. Privacy Policy

We are committed to protecting your privacy. For more details on how we collect, use, and protect your information, please review our Privacy Policy at https://rgvdsa.org/policy/.

8. Participating Carriers

Our SMS service is compatible with most major carriers. However, we are not responsible for any delays in message delivery or issues arising from carrier limitations.

9. Limitation of Liability

RGVDSA is not liable for any delays or failures in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator.

10. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

RGV Down Syndrome Association
801 E. Fern Ave Suite #124
McAllen, TX 78501
956-314-0821
info@rgvdsa.org